Fee's & Charges

The following Fee's and Charges apply to all orders from APW Wholesale.

Small Order Surcharge:

All orders under the value of £50 goods exclusive of VAT will be subject to a £2.50 + VAT small order surcharge, there is no charge for orders above this value.

Payment Surchages:

All Paypal payments are subject to a 2% surcharge, this is to cover the charges & additional handeling of this payment type.

Shipping & Handeling:

Our shipping charges are complex due to the number of destinations and carriers that we use to deliver your order to where it needs to get to in a timely and efficient manor, as such we have a seperate page dedictaed just to shipping charges see the following page: Delivery Changes Information.

Returns:

All returns to ourselves are subject to a 25% re-stocking fee IF they are accepted by ourselves. In order to be accepted the goods will need to be in 100% as new condition and suitable to be re-stocked for resale, in the instance where items are not returned in the above conditon they will be rejected and either re-shipped to the account holder at our usual rates or disposed of.

On receiving an identifiable return you will be informed by e-mail and will have 14 days to confirm the action you wish us to take with it, If you we do not recieve a suitable response within 14 days the goods will be disposed of in an appropriate manor.

If a drop ship / direct order fulfilment item is returned as undeliverable to your customer, then it will go through the same process as above, all re-shipments to customers will be charged at our usual rates.

Please Note: All Trade, Wholesale, Dropship Orders made through APW Wholesale are final, and any returns are entirely at our discretion.

Please Note: Our fee's and charges are subject to change without notice, so please check this page regularly.